Privacy Policy
Last Updated: May 2026
This Privacy Policy explains how Fateh Travels (fatehtravels.in) collects, uses and protects the information you share when you book a taxi with us or use our website. We keep it simple: we only collect what we need to serve your trip, and we never sell your data.
Information We Collect
- Contact details you provide when booking - your name and mobile number.
- Trip details - pickup city, drop city, date, time, and the car type you choose.
- Basic technical data - the page you booked from and standard device/browser information, used to improve the website and prevent spam.
How We Use Your Information
- To process your booking and confirm your trip.
- To contact you (by phone, WhatsApp or call) about your booking.
- To improve our service and respond to enquiries.
How Your Data Is Stored
Bookings are stored securely using Google Firebase (Cloud Firestore). Access is restricted to Fateh Travels. We do not sell, rent or share your personal information with third parties for marketing.
Cookies & Analytics
Our website uses Google Analytics (GA4) and Google Ads to understand how visitors use the site and to measure the performance of our advertisements. These tools may use cookies and collect anonymous usage data. You can disable cookies in your browser settings at any time.
Third-Party Services
When you tap to call or message us on WhatsApp, that communication is handled by your phone and by WhatsApp under their own terms. We are not responsible for the privacy practices of external services such as WhatsApp or Google.
Your Choices & Data Requests
You can ask us to access, update or delete the personal information we hold about your bookings. To make a request, contact us:
- Phone: +91 98150 18737
- WhatsApp: +91 98150 18737
- Email: [email protected]
- Address: Shop No. 427, Bhai Himmat Singh Nagar, Dugri, Ludhiana – 141013, Punjab
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page and takes effect immediately.